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Shipping and delivery

How much is shipping cost?

Shipping is free! This is possible thanks to our unique diffusive manufacturing that will make your best product as close as possible to you.

How long will it take to process my order?

To save the environment from over production waste, we make only on-demand manufacturing. Your product is made within 48h plus 24h-72h for delivery. 

However, in case of any unforeseen events during production or processing of the order, you will always be notified promptly by the Krill Design team. 

For any questions or assistance, email us at customercare@krilldesign.net

Who deals with the shipping?

Your order will be processed by our logistics service and delivered with the best couriers available on the market.

What should I do upon delivery of my order?

We recommend that you always check your order upon delivery. Also check that the packaging is intact and that the content is not altered or damaged in any way. In the case of anomalies, write "Accepted subject to checking" on the carrier's delivery note before signing and send an email to us at customercare@krilldesign.net with the details of the delivery.

Please note that you have 14 days to report any damages and make a complaint. After this deadline we will no longer be able to accept neither complaints nor reports of irregularities.

Krill Design srl
Via Aosta 4/A 20155 Milan, Italy
VAT IT 10529160961